Took my van in for a brake job. They got me in within 2 days. They even have a shuttle to take you home and back if need be. Very nice staff, excellent price, fast and reliable work. I'm definitely coming back here.

Easy to set an appointment. My only hold out was a disconnect between what the counter person said vs what the technician indicated in the notes.

The crew went above and beyond for me and my family's vehicle. I highly recommend and will be returning.

My car was making odd noises. I called this morning and despite them having a full day they squeezed me in. Plus got my car back to me shortly after 1pm. CJ was incredibly honest and helpful. I don’t know a lot about cars but they made me feel taken care of in a stressful situation.

Fast friendly service Dropped off in the morning and done that afternoon

Really nice people , very good inspection, caught CV joint prob

If you are looking for an honest shop, this is it. I can’t recommend them enough. We’ve had them look at two vehicles for which other shops recommended brake jobs. On one the other shop recommended new pads due to wear. The Brake Shop advised our brake pads were still adequate. On the other they let us know the current pads were composed of the wrong material, but still safe to drive on, just a little squeaky. We elected to have the second vehicle done. The Brake Shop was reasonable, efficient, and had great communication the entire time. They work on just about everything, not just brakes.

I can't say enough good things about this shop and all of the staff! Being a car collector, I've been to many shops around billings and let me say the quality of work and even customer service is typically absent. Typically overcharging for a job that they don't complete correctly the first time. Complete opposite here. Randomly calling them one day out of pure desperation after my buddy left me with no e-brake after a "fix" and me not having enough time to address it myself, I'm so glad I gave them a shot! Hayden is an awesome mechanic, super fair, very knowledgeable, and you can trust he will get the work done and quickly, with actual sincere care! A good mechanic is so rare and valuable these days, I feel so lucky to have stumbled across them. The front desk people are very pleasant to work with and provide excellent customer service & great communication skills. They are very thorough and report to carfax with the repairs, and give you detailed inspection results with pictures, (not pushing you to repair anything, just focusing on what you brought the car there for first) They don't overbook either, so you can trust your car will be in good hands, not sit and actually quickly get worked on. I love the way this shops runs, and I will continue to bring my big fleet of cars to them and continue recommending The Brake Shop! (and don't let the name mislead you, they can tackle any job, not just brakes!) You guys rock. Thank you for making a difference, it's definitely recognized and appreciated over here! 5/5!

Good to work with. Nice crew. On time, on budget.

They got me in right away, Got my work completed in a timely fashion. It came in way under what the estimated cost would be as well which was nice. They passed the savings back to me rather than putting it in thier own pocket. The staff is very friendly and knowledgeable. I have had other work done there in the past and not hesitate to go there again. I would certainly recommend them to anybody needing service to thier vehicle.

Great people to work with. They explained exactly what needed done. They did the work with no surprises. For what they sis for me, I thought the price was great. It was done well before I expected. I will be going back with other issues in the future.

Knowledgeable technicians. Good shop.

Quick service, easy online scheduling, friendly staff, good communication, not over priced, clean.

Got me in super quick, fixed my truck right up and even informed me on future work that will be done without being pushy about it. Definitely will be back. Reasonably priced too

Amazing service! Don’t let the name fool you, they can perform any automotive service you may need. I’ve been a customer for over 20 years and have never had any issues. In fact I have been so pleased that I have personally referred them many times.

Easy to deal with, work was done in a timely manner and brakes work like they should now.

Great service. People here are amazing! They got our AC working on the Buick and got us in at prices that can't be beat!

Was on my way to Yellowstone when brakes on my Subaru started making noise on front left. Set up appointment on line, showed up and got excellent service from start to finish. Highly recommended shop for first class service. Super friendly, thank you Dylan!

Incredible service! Was on a roadtrip and needed to have lots of work done. They got me out on schedule! I was thrilled! Thank you!

Good little shop and located in a good area. Price was decent. Car stops properly now.

Stopped in here unexpectedly during a road trip. Great service, they took care of me fast!

Outstanding service and great pricing. Def recommend!

Great service fast and easy!

I love this place. The gentleman in the front was so kind, he truly made me feel like my service mattered. And explained everything to me so I understood fully what I was signing up for. No fine print with these guys. Thank you to the Brake Shop! Hands down, best shop in town.

I seriously would never go to a different shop after my experience here. This place is absolutely amazing. The customer service was so kind and welcoming, and the entire process was easy, smooth, and painless from start to finish. They made everything stress-free and comfortable, and I would recommend them to anyone looking for a shop they can truly trust!

Guys did an amazing job, had my rig in and out asap.

Do not go to this place. Severely overpriced. I took my van here to get the motor checked out and and i asked them to do a compression text before they charge me a bunch of money and do a bunch of things. They did the test and it turned out motor was bad and i said cool. But then they stuck me with a 575 dollar bill for the compression test. They said it took 4 hrs. to do that test. They were trying to say it was complicated and hard to get to the motor. I was like dude you take the cover off from inside the cab and everything is right there. Don't give me that bullcrap. It takes an hour tops to do it on that truck. The guy was speechless because i knew what i was talking about and he had no explanation to give me. Do not take your car here unless you want to get severely overcharged.

Great service and alignment done properly. A little high on quote for other repairs. Overall A+!!!

Needed new brakes so far they are working great

They were amazing to work with! They were able to get both our vehicles right in and taking care of the same day. They were even willing to stay a little late so that we could pick our vehicle back up. We will definitely use them again

Always amazing and fast service with fair prices.

Great honest people. Took our GMC in to get new brakes. After they evaluated the brake pads and knew they were not in need for replace yet, they contacted us and saved us the money instead of just replacing and charging us. When our brake pads or anything else needs repair, we will definitely return to The Brake Shop & Auto Repair. Thank you Kim/Bernie S

Awesome service all around! From start to finish! If you’re reading this while trying to decide where to take your vehicle, look no further! The Brake shop took care of me. Biggest thing for me is they kept it real and I didn’t feel like another customer! I will be returning here for all my automotive service needs! Thanks guys 🙏🏾🙏🏾🙏🏾

Took my car in for 60,000 mile tune up.. They did an awesome job. Car works great. I will be taking my car there from now on.

Quick no hassle no run around and fair pricing

The Brake Shop in Billings has been our reliable automotive service provider for more than a decade. We always trust that the evaluations and repairs that we receive from the Brake Shop are fair and complete. We would highly recommend the Brake Shop to anyone in need of work done on their vehicles.

The Brake Shop people are very helpful and very good at doing what is necessary to repair my truck. They have never quoted me a price and gone over. My truck was always ready when they told me it would be. I am very careful whom I let work on my truck. They are all very friendly.

Great communication throughout.

They did an excellent job with my car. Kept me informed on any work they were doing. Prices were reasonable and they have several financing options.

The customer service awesome. They no what they are doing that's for sure.im going to be having all my work done there.

As always the service was performed professionally and thoroughly along with a diagnosis of future suggested maintenance.

I heard a radio ad of theirs and for whatever reason the name stuck. I suppose the name is kinda easy to remember - "The Brake Shop". Nevertheless, their location is on 4th N on the left side/closest to the rims just as you leave downtown and head towards the Metra aka First Interstate Arena. I kept seeing the wrapped truck right on 4th N with their name as I was cruising towards the heights, must have seen it 40 times before I reached out. I was simply hoping to get an appt for an oil change for my magic car, and surprisingly, they were able to squeeze me in the day I called. The shop is super clean and the staff was friendly, professional and helped calm my nerves with some not so ordinary worries that I was honestly embarrassed to divulge. Patience, solid communication and they delivered a great experience. Happy to recommend. Thanks y'all.👍

Had a brake squealing and got in same day. Brakes evaluated and was told all was good. Shuttle provided back to my office and shuttle picked me up to retrieve my vehicle. They checked all systems and informed me I needed my in cab air filter replaced. Very happy with my experience with them.